Questions and Answers about
The Web Business Operations Manual

Marlon, what is the main purpose of your Web Business Operations Manual?

It's an instant training manual on the ins and outs of operating a successful web business on a daily basis.

What is the main benefit of your Web Business Operations Manual?

It's an instant training system for whoever operates your business on a daily basis and especially the person who does your customer service.

What's more, with our customization option, you have the right to make changes to the training manual to make it fit your business like a glove.

What does it teach?

All the details about how we handle customer service, prevent problems, process refunds -- every single thing we do on a daily basis.

And it's designed to be a step-by-step training manual for your staff.

Will it apply to my business?

Ten percent of the training manual is unique to a membership oriented business. But those items can be removed with our customization option.

Also, we use Eudora as our email program. So the screen captures are of Eudora. However, you can do the same things in Microsoft Outlook and other programs. The procedure might be a tad different. Again, you can change this if you get the customization option.

We have made the training manual as generic as it's possible for us to make it.

What separates your Web Business Operations Manual from other products?

We are the first to our knowledge to produce a manual like this. And until someone knocks it off, it's the only training manual for this purpose.

It's a hands on tool that will give you precise systems and procedures for running your business.

I noticed you have other products. What else do you sell?

The Amazing Formula is my intro product on marketing. Everything else builds on it like Gimme My Money Now, How to Create Your Own Products In a Flash, How to Craft Drop Dead, Killer Ad Copy, The Web Business Operations Manual, The Associate Program Handbook, How to Obtain a Flood of Publicity For Your Business, The Ultimate Beginners Guide , and so forth.

Does this product teach marketing?

No, it's about operating your web business.

Do you provide free consulting?

We do provide support to resellers in terms of help in selling our products. However, if you want help with your business in general, my consulting fee is $1,000 per hour. The reason I create information products is to make my advice more accessible for those who can't afford the consulting.

How much do I make on the reseller program?

The cool thing about the product is you can sell it for 50% profit. You can do that even if you don't buy it. Send an email to for details.

Anyway, you not only make 50% on The Web Business Operations Manual, you make 50% on our upsells, downsells, other products, 404 errors and other things. We do the follow up for you.

We have the most extensive reseller tools in the business.